Café Manager: Canary Wharf (Old Spike Roastery) · Full Time · 38–40 hours per week

Old Spike is a specialty coffee roastery and social enterprise. We run seven cafés across London, roast our own coffee in Loughborough Junction, and reinvest the majority of our profits into our Barista Training and Employment Programme - creating structured routes into employment for people experiencing homelessness. We are a commercial business that takes both the coffee and our mission seriously.

We are looking for a Café Manager for our Canary Wharf site. It's a busy, high-footfall unit at the heart of Cabot Square, and needs someone who can hold a high standard on the bar, run a team well, and care genuinely about the people they work with - both staff and customers alike.

The role

You'll be responsible for the day-to-day running of the site. That means leading a small team, maintaining the quality of every drink that leaves the bar, keeping on top of stock, and making sure the café is a place people want to work in and come back to.

On the coffee side, you'll set the standard. Dialling in, milk texturing, equipment maintenance - these things matter to us and they should matter to you. We work with our own roasted coffee and we want managers who are curious and passionate about it, not just competent with it.

You'll also play an important part in our employment programme. Each month, cafe managers host a trainee with lived experience of homelessness on paid shifts at their location. Your job is to bring them into the team properly - giving honest feedback, building their confidence, and helping them develop skills they can take with them. It's one of the most meaningful parts of the role, and we're looking for someone excited by ownership of this.

Day to day, the role covers:

Leading and developing your team, with an eye on where each person is and what they need to grow
Delivering consistently high standards of specialty coffee service
Stock management - counting, ordering, supplier liaison, waste reduction
Equipment care and basic maintenance, escalating where needed
Hosting and supporting trainees from our Barista Training and Employment Programme, typically for three weeks at a time
Reporting into the Operations Manager and contributing to the wider management team

What we're looking for

You'll have experience managing or supervising a café team, and a real interest in specialty coffee. You don't need to have worked in a social enterprise before, but you do need to be the kind of person who treats everyone who walks behind that bar with the same respect and investment, whether they've been there three years or three days.

Beyond that: reliable, detail-oriented, calm under pressure, and someone who finds it more interesting to help people learn than to give them all the answers.

What we offer

28 days holiday including bank holidays

Employee benefits app including discounts on groceries, restaurants, GP services and therapy sessions

Staff coffee and drinks on shift

50% discount across all Old Spike cafés

Access to our wider training programme and SCA coffee education

If this sounds like the right fit, we'd like to hear from you. Old Spike is an equal opportunities employer and welcomes people from all backgrounds.